1. What is the difference between Approval and Consent action?

There is a difference in semantics between approval and consent: "Consent" means to give permission. "Approve" means to agree or accept as satisfactory. So if you distinguish those two concepts in your organization, the Approval Path makes it easier for you to transition your established processes to the app.

You can use distinction to better model your approval process.

From a technical perspective in the Approval Path application, there is no difference between approval and consent.

 

2. Why can’t I add a custom field to my approval path?

The fields that can be selected when creating “Work item field” steps are those available in the issue creation screen.

If you want to create an approval path with a field available on the work item view/edit screen, there is a workaround.

You need to:

• add the custom field to the work item creation screen,

• create an approval path,

• remove the field from the creation screen.

This is caused by the limitation of the Jira API.