FAQ

I have a problem with Installation, License, Payment, Trial Extension or Refund, what now?

If you encounter issues with:

• App installation or removal

• License activation, cancellation, or extension

• Payment or purchase

• Trial extension

• Quote

• Refund

Contact Atlassian directly via support: https://support.atlassian.com/ or your solution partner.

As Atlassian Marketplace vendors, we do not control these matters. Atlassian handles all of them independently.

How to extend a trial?

The process is as follows:

1. Contact Atlassian to request a trial extension.

2. Request a trial extension from us via email (support@warsawdynamics.com) or through the support portal.

3. Submit proof of our approval to Atlassian, usually a screenshot.

4. Enjoy the trial extension.

• Restricted resource error message

• Can Board from Jira Work project can not be shared?
  No. Board are not exposed via API. We can not access them.
  Please vote on this issue here: https://jira.atlassian.com/browse/JWMCLOUD-389

To ask a question about this app, please submit a ticket via our support portal.

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