What are permission schemes?
Permission schemes allow you to limit or extend users' access to information and actions. On External Share for Jira, you can benefit from project and issue-level permission schemes.
You can find out more about permission schemes here.
How to apply permission schemes
As a global administrator, you can navigate to the global settings of Approval Path,
Click on the “Apps” dropdown menu
Select the “External Share” option
Select the “Global settings” option
Select the “Permissions” tab
On the permissions page, you can enable permission schemes,
Jira permission scheme set up
Next to your profile, select the settings (⚙️)
Select the “Issues” option
Scroll down the side panel on the left side of the page
Select the “Permission schemes” option
Find the scheme that includes your project
On the “Actions” column, click on the “Permissions” button
Scroll down to the “Issue Permissions” section
Find the “External Share” permissions
You can update these permissions (Add) or remove existing permissions; you can grant permissions using the following options:
Atlassian-addons-project-access - This will grant access to add-ons - More information.
Service Desk Customers
Service Desk Team
Jira Core - This will grant access to Jira only, excluding agile
Public (Heads up: Anyone on the internet can perform these tasks if you grant permission to the 'Public' group.)
Any logged-in user
Service Project Customer - Portal Access
As well as custom fields:
User custom field value
Group custom field value
Changes to this page are automatically saved.
Leaving the permission fields empty will deny access to all users.
Global administrators and software administrators will always have access to view project settings
Do I need to use permission schemes?
Permission schemes help you add permission to different operations for users; if you do not need to customize permissions, default permissions will be respected.
When Jira Permission Scheme is disabled
When groups and project roles are empty, all users will have access to all operations, including project-level access.
When Jira Permission Scheme is enabled
By default, no users have access to External Share operations. The project admin must first add permissions.
Which users are affected?
Permission schemes in the context of External Share target the following user types and three layers of access.
Some permissions are ever-present, others may be customized, and some are unreachable.
What permissions can be customized?
External Share - View shares on issue
Ability to view External Share addon on issue page
Non-global admin and user can view self-created shares from “Apps dropdown menu”.
External Share - Create new share
Ability to create new External Share
If view permission is not given, user can still create shares with this permission but will not be able to preview it after configuration is finalized.
Admins will not be able to create issue shares but can still create filter, board and roadmap shares from project settings.
External Share - Edit share
Ability to edit existing External Share
External Share - Delete share
Ability to delete existing External Share
External Share - Send share by email
Ability to send information about existing External Share by email.
This will allow the user to send a share via External Share email/custom email.
External Share - View all shares from project
Will grant user permission to view all shares from the project, if create permission is given, user will be able to create filter, board and roadmap shares.