Board Share

How to Start

You can externally share your Jira board with organizations outside your own. When creating an External Share, ensure that you have selected Board as the share type.

After creation, the Share Preview appears on the right with several tabs.

• Preview: See how the external share contents will appear.

• Activity: View the history. For full documentation: Activities

• Mentions: Tag external users in comments of work items using @name, linking to the comment, with work item selection limited to items exposed by the Board Share.

• Custom Bord Settings: Configure columns for your custom board and save your own custom board templates.

Configuring Columns for Custom Boards

You can configure columns for your custom board. You can create your own column with designated statuses.

For example, if you want to group work items with statuses like “To Do” and “In Progress” into a single column for easy viewing, click Add Column, assign a name to the column, and select the relevant statuses. Once completed, click Preview to see the results as they will appear.

Saving Multiple Board Configurations

You can now pre-configure and save multiple custom board layouts to fit different workflows or client requirements. Instead of recreating your column and status setups each time, you can save your current configuration and easily select it from a dropdown menu whenever you create a new board share.

• To apply a saved configuration: When setting up a new board share, simply choose your pre-configured layout from the list to apply all column rules instantly.

Customizable Options

On the right side of the window, you'll find various configuration options, which include:

General, Issue Fields and Permissions, Security, Extensions, Custom content, Quick Filters, Board Configuration

Custom content

You can customize the header and footer text.

Quick Filters

You can add your custom quick filters to a shared board.

You can add your custom quick filters to a shared board.

Once these quick filters are added to the board share, external users will see them as clickable options.

From left image, two Quick Filters are defined:

1. Open

• JQL: status != Done

  • In practice, clicking this filter will hide all completed issues and display only issues that are still in progress, new, or need attention.

2. Recently Updated

• JQL: updated >= -1d

  • This filter shows all issues that were updated within the last day.

By selecting a custom quick filters, external users can focus on the work items that meet those conditions.

Board configuration

Add filters that you want to enable on the shared board.

Add filters that you want to enable on the shared board.

For example, if the Labels filter is enabled, external users will be able to view and filter work items by labels directly from the shared board.