Shared board
This feature works only in software projects.

How to Start
You can externally share your Jira board with organizations outside your own. When creating an External Share, ensure that you have selected Board as the share type.
To create an external share, please refer to Getting Started.
To share custom boards, please refer to Custom board shares.
After creating a share, you will see the Share Preview window on the left and the Share Configuration options on the right. The interface as a whole will look like the image below.

Configuring Columns for Custom Boards
On the left side of the window, you can configure columns for your custom board. You can create your own column with designated statuses.
For example, if you want to group issues with statuses like “To Do” and “In Progress” into a single column for easy viewing, click Add Column, assign a name to the column, and select the relevant statuses. Once completed, click Preview to see the results as they will appear.


Customizable Options
On the right side of the window, you'll find various configuration options, which include:
General, Issue Fields and Permissions, Security, Extensions, Custom content, Quick Filters, Board Configuration
Please note that the available Share Configuration settings categories may vary depending on the Share Type you select. (Issue, Board, Filter, or Timeline)
Custom content
You can customize the header and footer text.


Quick Filters

You can add your custom quick filters to a shared board.
You can add your custom quick filters to a shared board.

Once these quick filters are added to the board share, external users will see them as clickable options.
Once these quick filters are added to the board share, external users will see them as clickable options.
From left image, two Quick Filters are defined:
Open
JQL:
status != Done
In practice, clicking this filter will hide all completed issues and display only issues that are still in progress, new, or need attention.
Recently Updated
JQL:
updated >= -1d
This filter shows all issues that were updated within the last day.
By selecting a custom quick filters, external users can focus on the issues that meet those conditions.
Board configuration

Add filters that you want to enable on the shared board.
Add filters that you want to enable on the shared board.
For example, if the Labels filter is enabled, external users will be able to view and filter issues by labels directly from the shared board.